The meeting of two personalities is like the contact of two chemical substances; if there is any reaction, both are transformed.
- Carl Jung, Man in Search of Soul
"The Art of Connecting Professional Development course has vastly improved all of my relationships. My students have become more engaged as I have learned to really listen to them and tune into their needs. I am also more empowered to identify and express my own needs; which makes me a more effective leader and a more responsible and compassionate human being."
- Marisol Tirelli
Executive Director, TESOL DRAMA
"The challenge is that most people don’t just out and tell you what is really concerning them. Your success is determined by your ability to uncover those challenges. Working with José, greatly enhanced my ability to lead other people by knowing how to read their behavior and uncover their true holdups/areas of concern…because so much of people’s behavior is what is unsaid.“
-Dack LaMarque CFA, Equity Analyst, Del Rey Global Investors, LLC, Email: firstname.lastname@example.org
“I use YOUAND every day to make sure I learn, and then satisfy, my patients' needs.”
- Dr. Donald Fanelli, DMD
"YOUAND has proven to be the single most valuable decision we've made with respect to the development of customer relationships and team moral. Active listening, reflection and personal agreements help us daily to identify key needs, collaborate efficiently and to hold each other accountable respectfully."
- Matt Martone, Founder ClixLocal Media,
"Without YOUAND I might be out of business today. It's helped me create new products and services that add great value to my customers' lives."
- Albert Gonzalez, Owner East Coast Muscle & Fitness, creator The FITKIT.
"What did I learn from Dr. Santana? Know what you're doing. Do it. And keep it real."
- Deborah Walker, US Army Central Electronic Command (CECOM)
In today's digitally mediated communications space, perhaps more than ever before, there is a direct link between your people skills and your income. The ability to relate to and validate others at an emotional level is crucial. This course is for professionals who want to take their careers to the next level by mastering the skills needed for deep listening to oneself and others.
You will learn the "secret ingredients" that enhance all of our relationships and that are crucial for success. Whether you want to change careers, or get to the next level with employers, co-coworkers, staff, and clients, the authenticity and humanity of your connection with people will make the difference.
Utilizing practices from the craft of acting, conflict-resolution, management consulting, and high-level government training, you will learn to really see, hear, and experience what others communicate verbally, non-verbally, and emotionally. You will exercises how to focus your attention on the complexities of your and others' subtle and delicate human behaviors (actions), emotions, needs, and values in order to create positive interactions, which allow opportunities to arise that might otherwise go unseen.
Scientific studies show how the most vital ingredient of expertise is deliberate daily practice. We can learn from world-class artists and athletes who engage in private daily practice for years to achieve their successful results.
This one-of-a-kind class teaches a private daily practice that focuses on improving the specific skills that are vital for clear communication, initiative and self-confidence, and that significantly enhance the quality of human interactions in the arts, in business, for the educator or any professional, and in one's own personal life.
Specific training activities, drills, and exercises that integrate naturally into one's daily life will be the core of our work. In a non-judgmental, supportive, and collaborative environment you will learn how to improve your skill to listen, validate, respond to and satisfy the needs of clients, collaborators, and customers.
This course is for people who want to make a positive difference in people's lives. It has helped executives from the world's leading media companies at the School of Visual Arts, since 2007.